If you’re expanding, you must be doing something well with your company. However, your company’s need for a separate phone line from your home will become apparent at some point. Whether you’re expanding your team or just want more out of your current phone system, upgrading to a business phone system can do wonders for productivity and profitability. The following are five ways in which an office telephone system might aid a company’s expansion.
Traditional PBX phone networks are antiquated and inefficient. They are cumbersome because of their cost and size. You’ll need expert help to get them up and running, and they’ll need regular upkeep that will drain resources from your company. Changing your phone system to accommodate growing needs might be a drain on resources that could be put toward running your company.
By operating in the cloud, RingCentral’s telephony solution takes care of all of those problems. It’s not in your physical location, but it’s simple to implement and can expand as your company does. Moreover, unlike older PBX systems, which are expensive and rigid, those found in a corporate phone system are very adaptable and reasonably priced.
In order to streamline your company’s communication, consider upgrading to a business phone system. Unifying your communications has many benefits, whether you need call forwarding and call logs or collaboration tools like conference calls and online meetings.
One straightforward solution with pieces that are intended to work together could be prioritised above a jumbled collection of tools that don’t always get along. Switching from a residential phone line to a business phone system adds rule-based call answering, call filtering, advanced call notifications, and team communication tools.
Aside from saving time, the streamlined process also makes it simple to include third-party apps. Many popular cloud-based applications, such as Google Apps, Microsoft Outlook, and Dropbox, are compatible with today’s business telephone systems.
Desk phones are obsolete with cell phones and smartphones.
Not true. People use them daily. The modern company requires more than simply a desk. This can occur anywhere, whether you’re at home, in another country, or at the business. Business phone systems allow employees to be mobile and hardware-independent. In any city your business may take you, you can still rely on the same familiar set of tools and capabilities.
Connecting with remote workers is another perk of having a corporate phone system. A company may keep its employees in touch with its clients no matter where they are by using call forwarding, and it can keep its members on the same page by using paid or free conference calling and collaboration tools so that they never have to feel like they aren’t in the same room together. As your company grows, this kind of adaptability is essential.
Many tasks must be completed simultaneously while a small business is being run. But even at a diminutive size, you still want to present an air of authority. For that purpose, a cloud-based company phone system is useful. Use automated attendants, advanced voicemail, and call notifications as the pros do to stay on top of customer service requests.
An automated phone system for small business gives the impression of success even if you’re only one person. Business phone features such as hold music, call transfers to other extensions, and call forwarding to a mobile device allows you to provide high-quality, adaptable customer support in a straightforward and hassle-free manner.
Using non-work-related phones for commercial purposes puts your personal information in danger.
It’s convenient to have clients’ cell phone numbers on hand because it allows you to conduct business from wherever. That’s great for business, but it also means that your customers can reach you at any time, even while you’re on vacation or with your loved ones. With a cloud-based phone system, your clients’ contact information remains secure while you have complete flexibility in how and when you make contact with them.
Bring-your-own-device (BYOD) regulations are becoming the norm. But if workers bring in their own gadgets to the office, your sensitive information may be at risk. Call histories and client information saved on employees’ personal phones are major security risks because they can be easily taken from the office. Mobile phones are easily misplaced or stolen, putting the owner’s private information at risk. However, that isn’t the only danger we face. Employees can easily (and unintentionally) take your confidential client data with them when they leave your company and use their personal mobile devices.
With a cloud-based phone system, you can limit the times and places when customers can reach you while making sure your sensitive data is easily accessible to employees and not lost or stolen.
Having a reliable method of communication is more important than ever as your company expands. A cloud-based business phone system provides your company with the features, adaptability, and safety it requires. At the same time, it provides your staff with the resources they need to maintain their connections and increase their productivity, ensuring the long-term success of your company.